The company's logistics and stability department held a symposium with property management, security, and cleaning companies to jointly plan a new chapter for service upgrades.

3 On July 17, the company's logistics and stability department organized a symposium with relevant personnel from the property management, security, and cleaning companies. The meeting comprehensively summarized the problems and shortcomings in the 2024 work, clarified the work priorities and improvement directions for 2025, and jointly discussed strategies and measures to improve service levels.

At the meeting, the property management company first conducted a detailed review of its 2024 work. Regarding the existing problems, the relevant personnel stated that they would formulate rectification plans, strengthen management and publicity, and actively guide residents to develop good hygiene habits. At the same time, the property management company plans to increase the frequency of cleaning, conduct a comprehensive inspection and rectification of dead branches and items on balconies, and establish a system for recording inspections and patrols to ensure a clean and orderly surrounding environment.

When reviewing the 2024 work, the security company pointed out problems such as the older age structure of the security team and frequent personnel turnover. The relevant personnel stated that in 2025, they will strive to complete tasks with high quality, strictly fulfill their responsibilities, strengthen the management of visitors and vehicles, improve the team's courtesy and etiquette, and standardize uniforms to present a new image. At the same time, they will recruit young personnel, optimize the team structure, strengthen discipline and style of work, strictly implement the shift handover system, and comprehensively improve security levels.

The cleaning company proposed specific improvement measures for prominent problems such as insufficient attention to work details and incomplete cleaning. These include strengthening internal management, with the person in charge leading a comprehensive inspection 1-2 times a week to promptly identify and resolve cleaning issues. At the same time, cleaning standards will be improved, with dedicated personnel assigned to cleaning, and additional night-time deep cleaning shifts will be added to ensure the cleanliness and hygiene of the office areas.

Finally, the director of the company's logistics and stability department expressed heartfelt gratitude for the hard work of each unit and clarified the expectations and requirements for the new year. He emphasized that the property management company should ensure that personnel have professional qualifications and provide efficient services; strengthen facility maintenance and emergency management, and establish a regular communication mechanism. The security company needs to adequately equip personnel, arrange shifts reasonably, and organize training and assessments; strictly manage access control, increase patrols, improve emergency plans and regularly organize drills, and maintain a good service attitude. The cleaning company should ensure that personnel arrive on time, conduct regular training; strictly follow standards in their work, reasonably plan work time, and ensure the quality and efficiency of cleaning work.

This meeting not only comprehensively reviewed the problems existing in the current work of various units, but also pointed out the direction for future work. In the new year, all parties will strengthen communication and cooperation to jointly create a safe and clean working and living environment. The company will also promote continuous improvement of service levels through regular inspections and assessments, providing better services and guarantees for employees.